Patient testimonials

What it’s like to be a patient at Hatts

Alan Lane

Initial assessment for fungal nail infection. Melanie was very thorough, efficient and knowledgeable, clearly outlining the best treatment options based on my medical history. The receptionist was also very friendly and helpful. The facilities were very good too.

Janice Bugg

Had an introduction session with Craig Nurse, who took all my details and assessed the situation regarding my knee. He is hopeful that with a few more sessions he will be able to get it moving better so fingers crossed. Pleasant, welcoming staff.

Elaine Jeremiah

I saw Tom Lawson for my initial rehab appointment. He was very helpful, very professional and did a good job of showing me the exercises he recommended for me to do at home. He put me at my ease and frequently asked me how the exercises were for me, if I had any pain. I would thoroughly recommend him and the staff at Hatt. They are very friendly, relaxed and knowledgeable.

Jacqueline gleed

Came in for a quick click Came out with much more understanding of my issues and how to help myself. Was only going to have one appointment but was so impressed with Dan and feel this will set me on the path to correcting myself

Susan Lloyd

This was my first visit to Mel who I found to be very professional but also put me at ease. She diagnosed the issue and suggested a course of treatment and advised me re my footwear. It was all very efficient and the clinic is very modern and super clean. I am coming back for treatment and confident that I am in a safe pair of hands

Darren

Issy was brilliant and very thorough in explaining the issue I was having with sciatica. The morning after, there was an amazing improvement and have booked two more sessions. Would definitely recommend this clinic to all.

Paul Glinn

My first rehab session with Tom was very thorough, comprehensive and encouraging. I can see that all areas of HATT are joined up and carefully planned to give me great confidence that I'm in the right place, doing the right thing for my condition.

Veronica Squires

I had a consultation with Ebot Muna on gait analysis. Ebot explained my foot issues clearly and advised on the most appropriate footwear and advice on orthotics. I would recommend anyone with foot or leg issues to have this analysis. Ebot is a natural communicator.

Jo Rydon

1:1 Rehab visit was great. Craig explained and demonstrated the exercises. He was encouraging and we discussed how to do the exercise program at home. He was understanding of my lifestyle with regards fitting in rehab sessions. I left feeling very positive.

Matthew Smith

My recent visit was for an initial Strength and Movement 1:1 with Danny. He clearly communicated what the session was about, discussed my current strength with me, and took me through how the classes worked. He then took me through some of the exercises I will be doing; again he was very clear in explaining these to me and supporting me through doing them with adjustments where necessary. We have set some goals and I look forward to starting the classes.

Janette Higgs

I requested an appointment because I had a very sore big toe caused by an ingrown toenail. Mel cut my toenail which immediately gave me relief. She gave advice on my toenails and foot conditions of both feet, conditions of which I was unaware. She advised me how to treat these conditions and I was able to start treatment straight away. Thank you so much Mel.

Michael Salmon

Initial consultation with Daniel for an old ankle injury. Daniel was friendly, approachable and professional. The process and his diagnosis were explained in easy to understand language and the first treatments already seem to be working! The recommended exercises were waiting for me via email before I returned home!