Patient testimonials

What it’s like to be a patient at Hatts

Susan Morillas

I have found my therapy with Zoe and then evaluation with Emma to have been a great help. Very professional

Elizabeth Hudson

It was a pleasure to meet Jose last week for an orthotics appointment. He was very professional, helpful and friendly. Throughout the consultation, he gave full explanation of the process. An appointment was made for the fitting and collection of the new orthotics in 5 weeks time. Certainly another enjoyable experience at Hatt Clinic!

Lesley Richardson

Thanks - all excellent from the initial booking of the appointment, reception on arrival and the actual appointment. Ebot my physio was v helpful - listened to my whole knee story and asked questions. His physical assessment of my knee was thorough, listened to my responses and acted accordingly. His advice re "the way ahead" made absolute sense, advised very well on exercises and limitations to my problem. I have an excellent knowledge of my knees because have been acl deficient in my other knee for 25 years.....Ebot has been more helpful than other physio's I've visited in the past five years. Thanks

John Connell Cathcart

From start to finish, first class. Both receptionist were very warm and welcoming. Stephanie was great at her job. Again a nice personality and thorough at her job and talked her way through what she was doing. My feet had been waiting some time for attention and that they received.

June jones

All good

Joyce walsh

Glad I listened to Mel and booked with Daniel. Really good session .

Louise MacGarry

I had an awful sporting accident three months ago, where I fell flat on my back, it has greatly improved but still painful, added to which my balance has been compromised, so Lloyd has given me some exercises which I thought would be easy - wrong, but hopefully they will do the trick and coupled with the massage I may well become fighting fit again.

Caroline Mann

It was good to meet Ebot yesterday and I found him very professional and helpful. Thank you

Joni Stoker

Ebot was excellent and managed my issue very well. So well that I'm back again tomorrow!

Tom Rolls

I've been attending a weekly Rehab class with Lloyd. I always find him helpful and professional. Each week he blends in a few other exercises to help me, which although pushes me, I find it benefits my rehabilitation.

Richard Mann

Jose was super helpful...a really thorough assessment, explanation and advice. Hugely grateful and impressed by the care/service.

Karin Campagna

Following a knee replacement in early April, I began physiotherapy with Jill Hobbs at Hatt Health & Movement Clinic in Frome in early May. It is currently ongoing. I value my sessions with Jill, she is an experienced, skilled & empathetic practitioner who inspires my self-confidence. She is consultative with both me & other members of the Hatt team in Frome. We are aiming for me to return to regular Pilates sessions at the clinic as soon as my knee recovery & my energy levels will permit. I wholeheartedly recommend physiotherapy sessions with Jill Hobbs at Hatt Health & Movement.