Having first had a course of physiotherapy and acupuncture with Craig to focus on reducing the initial shoulder pain and appropriate exercises, this week I had a 1:1 session prior to starting re-hab classes. The whole the process has been explained very clearly and new exercises demonstrated for me to continue at home and supervised to ensure I was doing them correctly. I also then tried exercises that might well be included in the re-hab classes. Having experienced NHS and another private physiotherapist in the past, I cannot praise the Hatt Clinic highly enough. The staff are 100% professional and focused on initial management of pain and then an individual recovery plan. I was sent a link to the specific exercises for me, which include images, clear instructions and video demonstration. Thank you so much for your help.