Patient testimonials

What it’s like to be a patient at Hatts

Dave Child

Yesterday was my first visit to Hatt’s in Frome. From the moment I walked in, the atmosphere was relaxed. The receptionists were extremely welcoming and friendly. My consultation with Jill Hobbs exceeded my expectations and I look forward to my next session.

Diana Grundy

My first Podiatry appoointment with Clementina Fraser in Marlborough was excellent. I had neglected my feet for some time, due to hospital appointments and operations etc. Clemantine was very expert and the treatment was painless, relaxing and helpful. I was given foot cream and a nail file to keep my feet in better condition before my next booked in appointment. t was a lovely treat to be given a warm foot bath before the treatment.

Keith Bentley

Tom explained the excersices very well and ensured my understanding and agreement of the planned rehab classes.

Beth Ponting

I’ve been suffering with pain in my knee, Eboc was brilliant. I got a diagnosis within 10 minutes and the rest of the session was super helpful too, discussing exercises to do and more. I haven’t been to Hatt before but would definitely recommend anyone to go. The staff are friendly, I had a great experience considering my situation. I have my next appointment already booked!

Fran Cunningham

Lorna on reception was extremely friendly and welcoming and Olivia was very professional and gave me confidence to start my rehab journey she was very friendly and easy to talk to and I can see I will enjoy the classes with her.

Matthew Carter

Great first appointment. Melanie was excellent both in terms of treatment and advice. The whole process with Hatt's was first class.

Anne Prince

Olivia was very clear and positive about the benefits rehab sessions would bring with regular perseverance. I am not usually keen on doing exercises for their own sake but she has managed to fire up my determination to try and persevere! The exercises she has sent me on line are very clear and I like the personal timer and allowance for feed back. It all helps me to keep focused!

Mary Elizabeth Kerr

Josh had my full history to hand and following recent update, he asked me to do some exercise he set and then did hot stone and massage. Area certainly feels easier today. Few aches from treatment as discussed. Fully professional throughout.

Clare Jones

Harry was very helpful and gave a full and clear introduction to the Pilates classes and programme offered at Hatts. He was also getting to know my reason for coming to attend the Pilates Classes. He was able to refer to my previous visits for help from Hatts.He was efficient and also friendly.

Rosie Williamson

Tom was very kind and understanding, he put together a number of exercises which he talked me through, it was especially helpful that he sent them to me online as well so that I can continue to do them daily at home. He gave me confidence that with perseverance things will improve.

Colin Duffield

Very good session with Tom - very instyructive to rehab from the health condition

Cherry Browne

I saw Jill as I’m having trouble walking without a stick following a hip replacement. Jill was extremely kind and empathetic and encouraging. She instilled confidence in me which I was lacking. She gave me different exercises to do which seem to help after 24 hours. I am already grateful to her