Patient testimonials

What it’s like to be a patient at Hatts

Alasdair Lacey

Dyanne was very welcoming, explained all the treatment clearly and put me at ease. She was very careful & gentle with the treatment, as such I didn't feel any discomfort.

Martin Somervell

Marilyn was just great very helpful and patient explaining everything most carefully. I felt in very good hands. The visit was very much appreciated. Thank you.

Pamela Mais Annis

My daughter and I found it incredible to have my nail removed without pain, we both enjoyed the company of Dyanne

Sue Benz

I had my first appointment at the Devizes Hatt clinic . A lovely welcome from the reception staff and a thorough consultation with Ebot who was very simpatico .

Michelle alden

Came in with an expected ingrown toenail . The lady I seen (Melanie I think) was so lovely and so helpful. And I’m looking forward to my next appointment . Luckily wasn’t what I thought and my feet feel great after

Brenda Lyon

I asked for an appointment to see Jill as she is so experienced. Having had a 2nd hip replacement last summer and major surgery the year before, I realised I was no longer improving physically and despite exercising regularly, was now getting stiffer. Jill was able to rapidly pinpoint the problem and I am now on a treatment plan It is so important to have such empathy from your Health Practitioner especially as we age and Jill is the perfect example of a kind caring and highly skilled physiotherapist - I am so fortunate to have access to her service

Liz Hargreaves

I was desperate when I came to your Clinic yesterday and saw Rob Cunningham, he was amazing and after the treatment I was able to walk upright and already felt easier. Today the improvement has continued so I am very happy.

Kathryn Hawker

Very happy with my appointment with Dyanne. I had some concerns and she made me feel much better about the situation.

Ronni Lever

Josh understood my condition from a colleague's notes from the previous week. He checked my progress and condition since the previous week by looking at my stretch ability and pain level. Josh applied deep muscle massage to the affected area and suggested another self help technique to try at home with a piece of equipment. Josh was friendly, courteous and professional. I was confident in his knowledge and abilities.

Barbara Darling

Dyanne is a very pleasant lady, she explained what needed to be done and carried out the tasks in a professional way. I left the clinic with very comfortable feet !

Ronni Lever

After a week of suffering acute pain, I dropped into Hatts to make an appointment for an assessment/ consultation. Ebot was available and after registering as a new patient at reception, I was able to see him straight away. Ebot checked my mobility and pain levels with various tests and ascertained the issue causing my problem. He explained it using detailed colored images on a tablet. Then he explained a series of exercises to do over the following week. Ebot followed up my visit with an email of my exercise plan, containing excellent descriptions and moving images of the exercises I needed to conduct for the week. Ebot was very professional and considerate. I would certainly recommend him.

Gaynor Mapp

Jill was very understanding and empathetic, and explained exactly what is going on with my shoulder. I felt very reassured and look forward to further sessions with her.