Patient testimonials

What it’s like to be a patient at Hatts

Frances Hanafin

I saw Ebot after hurting my back at work. The pain was getting worse. Ebot was extremely professional and listened. During the appointment Ebot explained what had happened and reassured me the problem was fixable . I would highly recommend Ebot. Thank-you.

Caroline Drummond-Smith

I had a fantastic first appointment with Mel - she really listened to what I was coming in for and was extremely professional and clear in explaining what was going on. I will definitely be keeping going back to Mel for treatment and advice.

Robert Charles Chesson

This was the first of a set of 6 Rehab sessions and was conducted as a 1:1 with Lloyd Smith. The other 5 sessions will be conducted in small groups. Lloyd explained the exercises that will form the basis of my rehab and monitored my execution of the exercise giving me plenty of tips on how to get the most out of them. Lloyd is a really good instructor with excellent communication and motivation skills.

Pat Morrison

I look forward to my weekly Pilates class - sociable, friendly, with enough challenge to feel real benefit from it. The back up and opportunities are a bonus = an all round winner!

Carol Aviss

Tom was very pleasant, informative and I now have a diagnosis. Although only my initial appointment I am feeling the benefit from the exercises Tom set me and am looking forward to managing .

Heather Ford

Have pain and discomfort in my left upper arm and shoulder. Received deep massage and manipulation from Josh to help ease pain. It definitely felt easier after and have booked another appointment to carry on with the treatment.

James Holcombe

Ebot was great, many thanks - looking forward to the next session.

Mary Kerr

Thank you again Tom for your patience during my visit for explaining my rehab exercises to be done daily before my next visit. I certainly benefitted from my treatment during the session too. Certainly recommend you and the Team.

alice gomes

Ebot was very pleasant and gave a thorough and professional examination. He was very clear in explaining his findings and was able to apply specific strapping to elevate the pain in my knee. He later sent me specific rehab exercises.

James Holcombe

Jose was very thorough, considerate, and open to all questions and thoughts concerning my condition. Much appreciated.

Jennifer Morling

Very helpful. The treatment given to me by Rob was excellent. He was conscious of the pains I was suffering from and handled them well. I was impressed with the different techniques he used. I left feeling relieved of pain. I knew that I treatment would not solve the problem and have booked another. Thank you . Jennie Morling

Robert Charles Chesson

My appointment with Jonathan Coe for an initial manual therapy session began with a discussion of how I developed the back pain from which I am suffering.. He then assessed my posture and my movement capabilities. Armed with this information he then gave me a thorough back massage which although painful at the time, reduced the tension in my back and considerably reduced the pain. Since this first manual therapy session I have not needed to use pain killers. I was very impressed with the professionalism of the analysis of my problem and the treatment I was given and have booked a number of follow up manual therapy sessions.