Patient testimonials

What it’s like to be a patient at Hatts

Belinda Seymour

I recently visited your clinic for a Mediped with Stephanie she was lovely. I was a bit nervous about the appointment as I had not seen a podiatrist before but she soon put me at ease. She was friendly and efficient and I am happy to return to the clinic for on going treatment. Thank you.

Sue Pothitos

Tom carried out a thorough assessment following a few falls. He was very reassuring that there is nothing wrong except for some instability in my ankle on one side. He's given me some simple exercises to address this and I'm sure they'll do the trick. Overall I was very impressed.

Corinne King

I felt that Lloyd Smith completely understood my injury and my desire to improve with caution and yet encouragement to go forwards noting how to identify the need to ease up - 4/10 - should pain occur So pleased to share my predicament with someone very understanding

Pamela Stagg-Jones

Tom listened to the report I gave him and we reviewed a similar episode from 2022. He advised me on appropriate exercises and massaged my knee/inner thigh area. He was encouraging and helpful.

Mrs M G Campbell-Sharp. (Jerry)

I found Danny to be very professional, kind , sensitive and proactive to the needs of my condition . He talked me through my treatment plan and then helped me through some early exercises. There was no pressure and he made sure I was comfortable every step of the way. I actually enjoyed my session and look forward to the road ahead with him.

Pam Chilton

I recently visited the Marlborough Clinic where I was treated by Mel. I had let my feet get into a bad state and I was a little embarrassed for them to be seen. Mel was so kind to me and sorted them out for me. She made a difficult situation much easier to cope with than I could have imagined.

Janet Church

Yesterday was my initial visit, after being referred by Mr Neil Orpen from The Ridgeway Private hospital , Swindon, after he performed a Lumber Spine Stenosis in on me in October,23. I saw Zoe, who went through my case and explained what would happen later when I would see her colleague to start my physio rehab. I was very impressed with the reception I had, and look forward to starting my treatment.

Clive Greene

Jose was very helpful in assessing the pain in my heel , also steering me in the right direction to hopefully solve the pain

Ian Lafferty

First visit for general assessment and to gain recommendation for future fitness/exercise regime following diagnosis of cardiac conditions and approval from medical consultant to undertake normal exercise activity level. Highly impressed by Danny's understanding of my situation and concerns and his detailed questioning around my history and personal goals. Assessment exercises explained fully not only the "how to" but also the "why" and constant checking of my understanding and general comfort with each activity. Recommendations for on going programme fully explained and I look forward to participating. Thank you Danny

Angela Downing

I had a very helpful appointment with Jose and have signed up for the gait analysis and orthotics package. Feel optimistic that this will sort out an ongoing problem with pain in my foot.

John Cunningham

Excellent service and care was shown with my concerns with my leg and back problems

Andrew Purton

Very pleased with the treatment I received by Mel at Mrrlborough she removed one ingrowing toe nail and cleaned and dress a small hard spot on anouther toe (this was suspected to have been caused by a small fragment of glass