Patient testimonials

What it’s like to be a patient at Hatts

Sue Spittles

Excellent assessment and diagnosis, with a clear treatment plan. Daniel explained the situation very clearly and sent through exercises the same day. I already feel more confident knowing what the problem is, and how to improve my mobility

Patricia Harrison

My first meeting with Maisie. I had a replacement knee in July 2024. She was well informed by previous people I had had appointments with at Hatts and after checking things out with me she proceeded to massage/manipulate my leg and knee. Very pleased with my treatment .

penny piper

Physio with Tom - mix of exercises, manual therapy and acupuncture all in one hour. Whilst the cost of the first visit is high i felt i came away with a plan and having had a mix of treatment that could have cost a lot more separately. Thanks Tom

Judith Bond

The assesment went well, and left me feeling very hopeful that posture and pain will eventually get better. Daniel was very good and filled me with confidence.

tim corlett

I had a long haul flight coming up and had a real problem with my back. The clinic managed to squeeze me in the same day with Daniel with a bit of juggling and he immediately identified my problem and did the necessary remedial work which enabled me to fly that day. Most grateful!

David Lucas

I went to see Maisie about a problem in the lower back on the left side. The massage and manipulation that she did on this first seems to have had some beneficial effect so far and I look forward to my next visit to her which I am hoping will reduce the problem considerably.

Peter Barkwill

Excellent treatment with a programme now in place to look after my feet and nails. There was no pressure to sign up just good quality advice.

Katherine May

I met with Jose in Frome for a podiatry visit. It was a thorough and informative session and he started treatment immediately. A student was in the room for work experience , which I had agreed to.

Matt Walsh

It was thorough and informative with lots of advice for my own self care. More importantly Dy also made a great difference on my feet and I felt like I was 'walking on air' after treatment.

Karen Robinson

I found Emma friendly, understanding and encouraging. I feel that I can successfully recover from my sciatica and stay fit with the program that she has set up for me. Thank you.

Sharon Pilkington

My 1:1 pilates session with Marilyn came after a 4 year gap from pilates during which I've had foot surgery and acquired a few minor age-related achy bits. I was a bit anxious about my ability to resume regular pilates but Marilyn really put me at ease and demonstrated ways of accommodating minor aches and pains. She also showed me how to use a reformer and afterwards, I realised that my achilles tendon felt 'normal' for the first time in the two years since my foot surgery. I really wasn't expecting that! I now have the confidence to return to regular pilates - just what I needed. Thanks, Marilyn!

Patricia Harrison

Jos’e listened and explained what he felt was causing my problem..so we are now about to embark on solutions.