Patient testimonials

What it’s like to be a patient at Hatts

Philip Jewell

I visited Rob because of long-standing neck pain and dIscomfort in my lower back. Rob was extremely professional in his approach. He explained the reasons for each manoeuvre he was going to undertake and why he thought they would benefit my particular situation. His obvious comprehensive knowledge of his subject inspired great confidence.

Janette Higgs

Enjoyed my session with Craig and look forward to my exercises giving me more strength, less pain and feeling happier in my physical activity and hopefully taking on more strenuous activities in the future.

Sylvia Edwards

I have a very sore little toe, plus am on a waiting list for foot surgery so have an issue with the big toe crossing over the next. Dyane (sp) was very professional, knowledgeable and personable. She worked on a corn between the little toe and next, and made some orthotic devises to help align the toes.

Valerie de fontanals

Podiatry visit with Dyanne to treat corns and nails Perfect visit and lovely well informed treatment.

Malcolm Hay

Physio/massage session with Rob Cunningham to address problems with right leg/hip post procedure for piriformis syndrome. I was very happy with the session, Rob clearly knew what he was talking about and his massage therapy delivered some immediate benefits.

Fiona Cook

1 to 1 rehab first appointment with Olivia. Useful discussion about my ankle and how it has affected me and my life. Plenty of reassurance that we can improve situation, which was very encouraging. Series of exercises shown and attempted and improvements suggested. Home exercisess demonstrated then done by me to ensure I knew how to do them properly and safely. a very helpful and reassuring session. I am looking forward to starting the exercise classes and have already done 1 set of the home rehab program.

Caroline Williamson

Had some very painful feet so decided to visit the professionals- and I'm so glad I did. Dyanne was amazing. Very friendly, professional and explained exactly what she was doing. She gave me some ideas to help my feet and can't wait for my next appointment. My feet feel like new!

Chris Downing

I'd had an extreme pain in my left arm and shoulder that I'd pretty much diagnosed as nerve pain - maybe what people call a trapped nerve. The doctor gave me two sets of pain relief but no real answer to how to cure the problem other than rest and time. Visiting the pharmacists was the same - some pills. My visit to Ebot was different. He quickly diagnosed what was wrong. Then identified exactly where the problem was, physically pinpointing the exact places where the nerves were being irritated, and gave me a set of exercises to relieve the issues. Considering the week before, when I became desperate for some way out of all this pain, Ebot's help lifted my spirits and showed me a way out, a way back to health again and an active life of golf, DIY, and guitar playing.

Julia Coffey

A very welcoming and relaxing environment. Maisie provided a therapeutic and relieving massage and a comprehensive analysis of my symptoms, with suggestions for future treatments and exercises.

Gillian carter

Olivia was very caring and I feel she understands my needs. It was interesting that I wasn’t put through my (paces) only asked to get up from a chair and then walk, from that simple exercise she could discover a lot.

Sheena Findlay

I had an extremely beneficial appointment with Josh. Hopefully, by listening and working with him, my shoulder issue will heal soon.

Brenda Lyon

Craig was very thorough in his assessment of my Rehab needs, taking into account previous injuries and operations as well as my likes and dislikes exercise wise. He then demonstrated 4 exercises before ensuring I did them correctly. I have a small but comprehensive online workout to follow daily until starting my group rehab sessions next week